Mountain Memories Cabin
Rental Policy
AGE REQUIREMENT
You must be 21 years old to rent the cabin. We will not rent to vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent. Any reservation obtained under false pretense will be subject to forfeiture of advance deposit and/or rental money and the party will not be permitted to check in. NO HOUSE PARTIES.
PAYMENT
At the time of booking, a payment of $250 is required to secure the dates that you are requesting. This will be applied to the total cost of the rental. A confirmation will be sent securing the reservation after your $250 payment is received. We welcome MasterCard/Visa/Discover. We will also accept Personal Checks.
The remainder of the lodging payment is due 45 days before you arrive. Cabin information (including directions and access information) will be emailed after the outstanding balance is paid in full and the credit card or check has had ample time to clear.
If you are booking less than 45 days from arrival date, total payment is due at time of booking your stay.
If paying by check, there is a $200 security deposit. The $200 security deposit and the first payment of $250 will be needed to reserve your stay. The balance is due 45 days prior to arrival date. Dishonored checks for deposit or rent shall be subject to a $45 processing fee for redeposit.
SECURITY DEPOSIT:
When using a credit card as payment, a security deposit is not required. We will hold your credit card on file for 45 days. If there are damages to the cabin during your stay, we will bill your credit card and send you an invoice. You agree to this by booking this cabin. When using a personal check as payment, there is a $200 security deposit due with in 5 days after you book your stay. The security deposit will be returned within 14 days after your stay less any damages.
Any damage noticed upon arrival should be reported to the owner/agent immediately. If damage is not reported, your credit card will be charged for the cost of the repair. All general maintenance should also be reported so the cabin can be kept in good repair. Please notify the owner or our housekeeping if something is not working. In order to avoid any additional charges, the following must occur:
a) No damage is done to the cabin or its content including the linens.
b) No items are missing upon the inventory check.
c) All debris, garbage and discards are placed in proper outside container.
d) All soiled dishes are placed in the dishwasher, and the dishwasher started.
e) There was no exceeding the maximum occupancy of the cabin.
f) The cabin is left in neat condition.
CANCELLATION POLICY:
If guest cancels the reservation more than 45 days before the check-in date, a refund will be issued less a $75 processing fee, and less insurance payments paid to third party. Lodging payments are NON-REFUNDABLE within 45 days of the arrival date for any reason, including inclement weather.
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TRAVEL INSURANCE BY TRAVEL GUARD: Every year snowstorms, hurricanes and other unexpected weather events cause travelers to delay, interrupt or even cancel their trips completely. A travel insurance plan can help cover your vacation investment. Specific coverage questions should be directed to Travel Guard (1.877.246.5376 or travelguard.com/astp). Please refer to product number 008753/008574 P1 & account #97908.
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CHECK IN & CHECK OUT
Check-In: 4:00 pm
Please do not ask or expect to check in early. In many instances, the cabin is cleaned just prior to your arrival.
Check-Out: 11:00 am.
We hate to see you go, but we must insist on a timely departure. Our housekeepers need time to do their jobs well. Before you leave, please put your dishes in the dishwasher and start it. Place your towels in a bathtub. Gather all garbage and place it in the outside animal proof trash receptacle. Secure all doors and windows. Make sure the thermostat is set on “auto” at 80° in the summer or 55° in the winter.
OCCUPANCY
The maximum occupancy of Mountain Memories Cabin is 4 people.
NO PETS
No PETS or ANIMALS of any kind. By electronically signing this rental agreement, Renter(s) acknowledge that NO PETS OR ANIMALS OF ANY KIND are allowed in or on the premises under any circumstances. IMPORTANT: if evidence of a pet or animal of any kind are found inside the cabin during your stay or following your check out, it will result in immediate eviction, loss of all payment with no refund. A $500.00 "PET FEE" will be charge to the credit card on file, plus the expense of additional cleaning and any damages. NO EXCEPTIONS.
ADDITIONAL FEES
A $65 Housekeeping Fee is in addition to the nightly rental rate.
WEATHER & DRIVING CONDITIONS
We HIGHLY recommend you purchase the Travel Guard Trip Insurance we offer at the time of booking. Please consider this inexpensive peace of mind. Though significant winter storms are rare, a four-wheel drive and/or tire chains may be required during winter storms. Roads in the mountains can be difficult during any season. Road surface conditions are not guaranteed at any time. No date changes or refunds will be given for fear of curvy or steep roads or due to the weather. We do not provide transportation or take responsibility for towing service.
MAINTENANCE ISSUES
Rest assured that your cabin rental will be inspected prior to your arrival to make sure everything is in working order. If a maintenance problem occurs during your stay or if you have any questions when you arrive at your cabin, notify us immediately at 614-615-4994 or housekeeping. If you don't get an answer, please leave a message. We’ll do our best to accommodate your needs.
RIGHT OF ENTRY
The Owners or their representative, associates, employees and subcontractors shall have the right to enter the property at reasonable hours for the purpose of making repairs, servicing the hot tub or inspections.
LONG DISTANCE CALLS
The cabin phone has free long distance within the continental United States, Canada and Puerto Rico. All other long distance calling is blocked, you must use your credit card or call collect.
FURNITURE
Place all furniture back in the arrangement in which you found it upon arrival. Do not disconnect any cables or plugs from the television as this may interfere with its working ability.
HOT TUB
There are certain health risks associated with the use of hot tubs. Each registered guest is responsible for informing their guest of the possible risks. Physicians strongly discourage pregnant women, skin sensitivities and persons with hypertension from using a hot tub. Consult a physician if you have questions or concerns before the use of a hot tub. The hot tub is drained and serviced after each guest departs. Shower before entering hot tub. Bacteria on your body can result in bacteria in the hot tub. Shower after using the hot tub. Hot tubs are for enjoyment without the use of normal bathing products (soap, shampoo, bath oil, etc.). These products will damage the hot tub and you will be charged an additional $150 for cleaning or repairs if found in the hot tub. The Cover is to be in place when the hot tub is not in use. DO NOT wear jewelry in hot tub. We are not responsible for any damage or loss to jewelry of any kind. A hot tub is not a swimming pool. Submersing in a hot tub by any person can result in serious eye, ear and respiratory diseases. DO NOT SIT, STAND ON OR MISTREAT the hot tub cover. A $450 charge will result in any damages. DO NOT ALLOW CHILDREN TO PLAY IN THE HOT TUB OR BE LEFT ALONE FOR ANY REASON.
FIREPLACE
The Fireplace is open October 1st to March 31st.
CONDUCT
You and your party agree not to disturb neighbors with loud noise or music or unlawful or unsafe behavior. If you allow or participate in such behavior, you will be asked to leave and will forfeit the remainder of your rental fee and deposits. Participation in unlawful activities including illegal drugs, environmental destruction, natural resource violations or public nuisance violations may be cause for eviction. Any fines levied against the owner for your misconduct will be your responsibility. If you or anyone in your party damages or removes property from the premises, you will be held responsible. Your electronic signature on the confirmation/rental agreement gives us permission to charge your credit card a minimum of $100 for such problems. If the repair or replacement costs exceed $100, you will be charged the full amount.
SMOKING
Please no smoking in the cabin. Please do not throw cigarette butts in the yard due to a fire hazard. A butt bucket is provided on the front porch. We love our beautiful mountains and wildlife and would hate to see them destroyed.
PROHIBITED ITEMS
You and your party are strictly prohibited from bringing pets, illegal drugs, firearms, fireworks, kegs, candles, incense, electric, kerosene or propane heaters onto the premises of the Rental Cabin. Failure to comply with this policy, you will be Charged $200 and will be evicted without refund.
INDEMNIFICATION
THE OWNERS shall not be liable for any loss, injury, death or damages to persons or property which at any time may be suffered or sustained by lessee or by any person who may at any time, be using or occupying or visiting the leased premises or be in, on or about the premises, whether the loss, injury, death or damage shall be caused by or in any result from or arise out of any portion of the premises, or shall result from or be caused by any other matter or thing. Lessee shall indemnify the Owners against all claims, liability, loss or damage whatsoever on account of any such loss, injury, death or damage. Lessee waives all claims against the Owners for damages to the property of lessee in, on, or about the premises, from any cause arising at any time.
CREDIT CARD AUTHORIZATION
I understand and consent to the use of the credit card provided without original signature on the charge slip, I understand that by "clicking" that I have read the terms and conditions of this property, I am bound by this agreement and I have signed "electronically, and that this Credit Card Authorization cannot be revoked and will not terminate until 45 days after leased premises are vacated. Charges may include but not limited to: damages beyond normal wear and tear.