Rental #365
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Destin Oasis Florida Vacation Beach House 3 Bedrooms
45 Cottage Row Destin, FL 32550 US
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I was introduced to Travel Guard Damage Insurance through ivacationonline.com. What a piece of mind addition this has been to my vacation rental booking business. I own 5 homes and have always disliked charging renters a security deposit. I always felt that it scared renters away because it increased the amount the had to put out of their pocket. This was costing me rentals. With the travel insurance I actually get more protect with less effort. This has made renting to spring breakers much easier. This season I had more bookings because I rented to spring breakers and felt at ease knowing I had the damage insurance in place.
I had 1 incident that required that I file a claim. The renters had damaged a table and coffee accidentally with nail polish remover and I had to have the tables repaired. I was extremely nervous about filing my claim. Most insurance companies try to find ways to not pay you for claims, but Travel Guard made it very simple. I emailed the information about the claim and emailed pictures of the damaged furniture. They sent me a claim # and after I had the furniture repaired I sent in my receipt and received my check with in 2 weeks.
What a relief, the renter was happy, I was happy, and my house was repaired. No fighting with renters, filling out paper work for the credit card company, no charge-backs, and potentially a returning renter. Travel Guard has made vacation property renting a whole lot easier.
Autumn Tays
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