Rental Terms and Conditions for Pelican Paradise at Turquoise Place #c2306

Note: By accepting the terms and conditions of the TERMS and CONDITIONS, a binding legal document, you are verifying that you are an adult age 25 or older at time of check-in, and financially responsible for any damage made by parties present during your occupancy dates. Any reservation made under false pretense will result in eviction with loss of deposit and rent. Booking party MUST BE PRESENT during booked dates or you risk immediate eviction.

Payment methods: We take two payments - one at time of booking and a later payment usually 45 days or less from the arrival date.

TO RESERVE DATES - per your quote, a $300 down payment is due immediately AT TIME OF BOOKING. Credit/Debit Card ONLY for down payment.

FINAL PAYMENT/BALANCE DUE: Balance due 45 days prior to arrival except in occasions when you booked on short notice. Your due date is in the quote I gave you AND will appear on your reservation form. UPON BOOKING, you will have the opportunity to review all charges before submitting your booking.

CONFIRMATION:
This booking system generates a very detailed confirmation after you fill in the booking form and submit the down payment. Please review the following information in rental terms, along with your confirmation that you will receive.

Maximum Occupancy
The stated "Maximum" is the maximum number of occupants allowed in this condo at any one time. (Exceptions for infants under age 2 only). Absolutely no house parties allowed. This condo will hold a maximum of (10) guests. We do provide a playpen and high chair, use at your own risk and please clean after use.

No Pets
Absolutely NO PETS. If a pet or evidence of a pet is found in these properties, eviction and a forfeiture of rent will occur. This policy is set by the Home Owner's Association - not me. In addition, dogs are not allowed on our beaches by city law.

Parking Restrictions: Parking passes are picked up at the sister "D" building front desk. You will need your CONFIRMATION from me showing the condo number, your name and dates, etc. and there are only two parking passes for this condo. The first parking spot is ASSIGNED with our unit number (location in your check-in details). The second is open parking. Security is tight, especially in peak season, so please make sure you place the passes in your dash.

RENTAL POLICIES

LENGTH OF RENTAL

• Three nights minimum by order of the Home Owner's Association.
• No other minimums apply - I do NOT force weekly - but I reserve the right during HOLIDAY periods to enforce longer minimum stays AT MY DISCRETION. During peak seasons, your booking must abut another booking - OR leave a 3-night gap or more - in order to not leave an 'unbookable' period.
• At this time, monthly reservations are available for Jan, Feb and I can usually include the first week of March (pro-rated) at snowbird rates.

INITIAL RESERVATION PAYMENT

• Initial Reservation Deposit is $300. If you are less than 45 days from check-in, all payments will be due immediately.
• Initial Reservation Deposit is payable via MasterCard, VISA, or Discover ONLY and is due at time of booking.
• Balance of total charges due is payable 45 days in advance of your check-in date.

TOTAL FEE CALCULATION: Upon booking, you will review all charges, but here is the breakdown:

• Base nightly rate X number of nights (or weekly rate) as listed; we go by nights, not days.
• add $235 departure/one-time cleaning charge; this includes all your linen set-ups, cleaning the grill, etc. plus $100 for processing.
• add 16% Alabama Lodging Tax on all the above fees
• add $69 one-time damage insurance policy (not taxed)
• add $100 for 2 parking passes (Turquoise resort charges $50/car per stay)
• = TOTAL DUE
• Final payment to be paid by check please ($100 processing is waived if paying by check) or credit card.

CONFIRMATION

A confirmation showing dates of visit, property information, check-in/check-out times, pricing, your contact info including cell phone number, and my contact info will be emailed to you after your booking form is completed and your down payment is received. Carefully CHECK your confirmation for accuracy and call me at 678-472-6247 or email pelicanparadiseoba@gmail.com immediately if any corrections are necessary; otherwise, it will be assumed correct. As noted on confirmation, you will need to text or email me a camera phone photo or scan or your drivers license or other state-issued I.D. for our records.

PROBLEMS with SERVICING AMENITIES

We cannot guarantee condition of amenities. There are multiple pools on this property and plenty to do. Occasional malfunctions or problems are not only temporary, but are out of our control. As soon as you report maintenance issues, we will send in a maintenance request and do the best we can, whether it be in our own condo, or on the property, to make the needed repairs. Please be patient as the maintenance issue is resolved. There will be no refund of monies due to state of disrepair of any amenity, in our condo, or on the property. Two regularly scheduled maintenance calls are pest control and hot-tub (on our balcony) maintenance, which is serviced every third day.

DATE CHANGES - assuming dates are available

• 60 days minimum notice for rentals less than two weeks
• 120 days minimum notice for rentals 14 days or longer
• If you shorten your stay but do so 60 or more days in advance for 13-night or less stays, and by 90 days in advance for 14-night or longer stays, there is no penalty.

DAMAGE INSURANCE: REQUIRED WITH EVERY BOOKING, in lieu of a damage deposit.
Accidental damage protection is included for any damages or accidents, subject to exclusions and limitations that occur to the premises during your rental period, up to $3,000. Any damage or accident that is not covered under the policy will be the responsibility of the leaseholder.

Call the (866) number in the pamphlet for more info, click on link here: TRAVEL GUARD DAMAGE INSURANCE TERMS. The purchase of the insurance still requires you to follow the check-out list outlined in the check-out details, and you must follow all terms and conditions.

CANCELLATION POLICY - Review the policies carefully for complete understanding. Call us if you have any questions.

We have two policies: one for short-term renters; another for long-term renters. All cancellations will result in payment of cancellation fees.

1. A) For Vacations less than one month in duration:

Cancellations that are made MORE THAN 60 DAYS PRIOR TO ARRIVAL will be refunded their initial down payment, minus an administrative fee of $200.

Cancellations made WITHIN 60 DAYS OF ARRIVAL or changes to contract that result in a shortened stay, will forfeit all payments. Early departure does not warrant any refund of rent or deposit.

250. B) For Vacations more than one month long in duration: Cancellations made MORE THAN 120 DAYS PRIOR TO ARRIVAL will be refunded the initial down payment refunded, minus an administrative fee of $250. Cancellations made WITHIN 120 DAYS OF ARRIVAL or changes to contract that result in a shorter stay, will forfeit full payment. Early departure does not warrant any refund of rent or deposit.

AS A COUTESY TO OUR GUESTS WHOSE CANCELLATION RESULTS IN LOSING PAYMENTS (does not apply to the administrative/cancellation fee), we will put your dates back on the rental market and try to rebook them. If we can secure another guest for a similar price, we will issue a refund minus a cancellation fee; however, any differences in rental revenue will also be deducted from the refund. (We often must reduce our nightly rental price to entice guests to book on short notice.) There are no guarantees that we will be able to rebook your dates or refund your money.

It is not our goal to keep your funds when you cancel; instead we will work diligently to rebook the dates so that we can refund to you as much as possible. When you book and we reserve those dates for you, we must assume you are coming - in good faith. When you cancel, we have already declined other opportunities to rent those dates to potential guests.

WEATHER/HURRICANE/STORM POLICY - No weather refunds are given - no exceptions. Weather is out of our control and predictions are unreliable. At time of booking, you will be offered the below policy.
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COVID-19 The covid-19 pandemic was officially named a worldwide pandemic in March of 2020. This is a known travel risk, therefore there will be no refunds or cancellations related to covid 60 days prior to check in. For example, if you or a family member, or someone in your party has gotten sick, we will not be refunding or rescheduling your trip. The standard cancellation policy outlined above will apply. I strongly encourage everyone to purchase CFAR (cancel for any reason) travel insurance if you think you may have unpredictability related to covid or other reasons. You can research your options at insuremytrip.com Please read every policy carefully, as pandemics are usually excluded.

Travel Insurance provided by TRAVEL GUARD:
Every year, snowstorms, hurricanes and other unexpected weather events cause travelers to delay, interrupt or even cancel their trips completely. A travel insurance plan can help cover your vacation investment. Specific coverage questions should be directed to Travel Guard (1.877.246.5376 or www.travelguard.com/astp). You can also look for plans at insuremytrip.com

Coverage is offered by Travel Guard Group, Inc., and limitations will apply. Please visit www.travelguard.com/disclaimer for full disclaimer.

"Please be aware that we have no control over, and cannot be responsible for, conditions which may affect your planned vacation. This includes the closing of, or limitations on, use of the beach or waters as result of weather, health or other conditions; limitations on and/or interruption of travel whether by private vehicle or public transportation; or the closure or unavailability of local facilities such as restaurants, stores, pools, parks and other attractions. None of the foregoing conditions are grounds for cancellation of your rental and the cancellation policy will be enforced as written. We strongly encourage you to obtain trip insurance or other similar protection, in the event any of these types of conditions, limitations or closures are in effect at the time of your planned travel or vacation."

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MANAGEMENT

• This condo is privately owned and managed by me, Sylvia Kirkpatrick and/or my husband William Kirkpatrick. I treat all parties honestly, fairly and in good faith.
• WE RESERVE THE RIGHT to refund Initial Reservation Payments, refuse rental, or to discontinue occupancy if, in our judgment, your occupancy is detrimental to the property.
• WE RESERVE THE RIGHT to enter the premises at any time for the purpose of inspection, repair, or management of property. In addition, the balcony hot tub is serviced every third day and pest control comes in every month. Please allow full condo access to these service workers.
• Property may not be used for any unlawful purpose.
• By renting a property you are assuming all risk of and liability for any damage done to person or property, agents, employees or visitors occasioned by the present or future condition of the premises both latent and manifest. In the event damages occur during your occupancy, you agree to authorize Sylvia Kirkpatrick to charge the cost of such damages to the credit card you used for either initial down payment or final payment, IF costs are higher than the damage coverage you paid at the time of booking, the named person on the lease is 100 percent liable for any damage costs. You also agree to be responsible for and reimburse the property owner for any applicable costs and attorney’s fees incurred for collection of damage. Neither Sylvia Kirkpatrick nor William Kirkpatrick will be responsible for accidents or injury to guest, or loss of money or valuables of any kind.

RENTAL OCCUPANCY*

• The listed "LIMIT" of (10) occupants indicates the maximum number of occupants allowed in this condo at any one time. (Exceptions for infants under age 2 only.)
• Atmosphere conducive to quiet enjoyment of guests in surrounding accommodations must be maintained at all times. Please be aware of stereo/music volume levels on balcony, especially.
• All rules and regulations must be strictly observed.
• Only responsible adults of legal contractual age for 25 or older may contract for rental. Legal renter named on the rental agreement must occupy property during dates listed on the agreement. A valid driver’s license must be furnished at time of booking via e-mail to pelicanparadiseoba@gmail.com
• Absolutely NO HOUSE PARTIES ALLOWED.

*Please Note: Violations of rental occupancy restrictions are grounds for IMMEDIATE EVICTION AND FORFEITURE OF RENT.

FIREWORKS

Fireworks are strictly prohibited by law at this condo.

FIREARMS

Firearms are prohibited.

MAINTENANCE

• ISSUES: Report all maintenance issues promptly by emailing or calling me at 678-472-6247 for our PERSONAL CONDO, or 251.224.3900 for common area maintenance such as elevators, pools, etc. You can also report to the front desk. Just as might occur at your own well-maintained home, mechanical failures and other breakdowns could occur. Every effort will be made to correct the situation; however, no refunds or rate adjustments will be made for mechanical failures.
• DAMAGE: Please report any damage or breakage within our condo, upon occurrence, by calling or e-mailing, 678-472-6247 and pelicanparadiseoba@gmail.com, so the matter can be settled before departure. Damages found by the cleaning crew upon your departure will be found to be caused by your party if not reported upon check-in.
• NO GUARANTEES on working condition: Condition of pools, hot tubs, air conditioners, cable, phones, internet service, TVs, DVDs, appliances, elevators, etc., are NOT guaranteed. No guarantee that pools will be heated. NO REFUNDS or rate adjustments will be made for mechanical failures and malfunctioning equipment. These amenities are extras provided in addition to the condominium rental. Although all attempts will be made to correct the situation, some breakdowns cannot be prevented or repaired during your occupancy.
• MAINTENANCE VISITS: Maintenance technicians and vendors may access the property for purposes of repairing previously reported issues. Two regularly scheduled maintenance calls are pest control and hot-tub maintenance (hot tub serviced every third day), in addition to any immediate maintenance problems that have been reported.

CHECK-IN: Use the check-in desk in the C lobby to get your keys and parking passes. You will need to show your ID.

Check-In Time

• Check-in begins at 3:00 p.m. Turquoise front desk is very strict and won't give out the keys earlier than 3:00 unless written approval is emailed to them by me.
• Key retrieval and return info is in your check-in details.
• Early check-in is SOMETIMES possible but never guaranteed. Just like a hotel, we need time for the morning check-out to leave, for cleaning crew to clean and change linens, and make sure you have the cleanest condo possible. Therefore, we encourage you to enjoy our beaches and attractions if you arrive in the area early. If you have a special request for early check-in, we will accommodate you the best we can but it may be subject to change. If the prior night is vacant, we can usually give you an early check-in.
• Our housekeeping standards may require extra cleaning time on occasions, which may delay check-in.
• No guarantee is made that properties will be cleaned by 3:00 p.m although this is normally the case. If you arrive and knock on the door and the cleaning crew is still present, you may place bags in the master closet ONLY and then leave for the beach, etc. The cleaning crew has standards to meet and a job to do, so please do not interrupt them. We want you to have the cleanest condo possible!

CHECK-OUT is at 10am prompt. Please confirm any late check-out agreements in writing prior to check-in.

Check-out RESPONSIBILITIES/LIST :

Our home requires a few check-out procedures to keep it running well for both you, and the next guest. Simply follow the CHECK-OUT LIST provided in your check-in details and on the framed letter in the hallway near the entry door, most of which can be done the night before departure - also repeated below:

• If you used a bed, fold the top sheet down to indicate it was used - do NOT remake the bed
• Run a load of dishes in dishwasher - you don't need to unload but make sure you run the cycle before departure
• If you had a 'full house' please do not leave the cleaning crew with 20 or 30 towels on departure day, run a load the night before. We try to provide a generous amount of towels and there is a HUGE washer/dryer, but please run a cycle or two during your stay so that the next guest can check in on time.
• GAS - Make sure all gas burners, cooktop and outside grill are turned OFF. During your stay, if you grill, please run the provided brush over grill while it's hot so it's easier to clean.
• Make sure all glass sliders are securely closed and locked
• Turn A/C up to 77 or HEAT down to 66 on all controls.
• If sofa sleeper was used, please remove the flat and fitted sheets (the mattress pad remains on the mattress) and leave them on top of the sofa with the pillows to indicate they were used.
• Rinse sand off any beach items you used, there is a wash area in the trash room in the hallway (next to the elevators).
• Leave the cooler lid open to dry if it is still wet inside.

• *Throw away all food and empty ALL trash cans into trash chute located in the trash room (next to the elevators).
• Lock door, return keys to the front desk.
• When your check out is complete, please TEXT or call the cleaning manager that you are "CHECKED OUT" and include your unit “TQ #C2306 " to let them know you are out of the condo. The housekeeper's number is in the framed instructions in the hallway. If you forget to text her, you can text my cell that you are checked out. This is especially helpful if you are checking out earlier than 10 am. This lets the housekeeper know she can enter earlier, which results in better chances of having my unit ready sooner for the next guest to check in early.

I agree that all rental monies are non-refundable per cancellation policy above. By signing below, I agree to all terms and conditions of this agreement.

Signature _____________________________________________________Date: ____________

Printed Name___________________________________________

Contact phone # _________________________________________

Secondary phone #________________________________________

Email____________________________________________________

Please click on the “I Agree” button of this agreement and email me a copy of your ID to:

Pelicanparadiseoba@gmail.com