RENTAL POLICY Heron 408

1. Check-In/Check-out times- You can check-in after 4:00 PM (CST) depending on availability. Due to our high standards for cleanliness, there is a possibility that your vacation rental may not be ready at 4:00 PM, especially during peak season. Your patience is appreciated. Check-out time is 10:00 AM (CST) firm. In order to have sufficient time to prepare unit for next guest we must adhere to 10 AM check out. An additional $100 per 1/2 hour will be charged if not checked out by 10 AM.

2. Upon arrival, please proceed to your unit- It is not necessary to check in at Destin West. In the event your unit is not ready, you are welcome to use the amenities (bayside and gulfside). Our cleaning staff works hard to provide quality service for you. Your patience is appreciated. We ask that you do not enter the unit until they are finished, and it has been inspected. There should be seven (7) pool tags left in the unit for the use at the resort pools. Please leave them in unit upon check-out, or you will be charged.

3. Advance reservation/rental rates- Reservations are accepted up to one year in advance. Reservation dates will be confirmed.

4. Deposit- Equal to 35% of rent per unit (Minimum of $1000) is required at the time of booking a reservation. VISA, MASTERCARD, DISCOVER, OR AMEX will be accepted for advance payment. The deposit will be applied toward the total rent due. All deposits are 100% refundable if you cancel your reservation prior to One Hundred Twenty (120) prior to check in. Any cancellation after One Hundred Twenty days (120) is NON-REFUNDABLE.

5. Final rental payment- Full rental payment is due thirty (30) days before check-in. Payment can be made by VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. If not final payment not made by due date, reservation is subject to cancelation and deposit forfeited.

6. Damage deposit secured by credit card- Your VISA, MASTERCARD, DISCOVER or AMEX account number will be required for our records as the damage security. With proper notification to the guest, your account will be charged to remedy any damage claims. Smoking is NOT permitted in the rental units. There is a $200.00 damage fee if smoking occurs in the unit.

7. Reservation Changes- Changes in reservations include in a shortened stay or change of dates, but still booked in a BBH Properties, LLC. Changes made 120 days or more prior to check-in will forfeit $50.00 plus tax. Changes made less than 120 days of check-in will forfeit the full rental cost.

8. Hurricane Policy- If Destin West Beach & Bay Resort is in a mandatory evacuation zone as designates by NOAA/National Hurricane Center, you get a full refund from the day you are evacuated until the day you are scheduled to leave.

9. Pets. Pets are NOT permitted in the rental units.

10. Smoking. Smoking is NOT permitted in the rental units. Smoking is NOT permitted in the rental units. There is a $200.00 damage fee if smoking occurs in the unit.

11. Age requirements. No rentals will be made to a person under the age of twenty-five (25) unless accompanied by a guardian during the entire stay.

12. Maximum occupancy. The maximum number of guests for this unit is (7). If occupancy is exceeded, you will be asked to vacate the property and forfeit your payment.

13. Minimum stay requirements. Our properties require a minimum (3) night stay.

14. Linen/maid service. Rates include a one-time linen/towel set-up and cleaning at the time of departure. Daily maid service is not included in the rental agreement. It is available upon request for a fee. We suggest you bring beach towels as the towels or linens are not to be taken from the unit.

15. Rentals are private properties- All renters are responsibility to remove all debris and garbage from the unit, and place in the proper receptacles/garbage chutes. Place all dirty dishes in the dishwasher and start cleaning cycle prior to check-out. We respectfully request that you remember you are staying in our home during your vacation. Please treat it with care and leave it in excellent condition at check-out.

16. Key Codes. We use Keyless Door Codes for entry into our units. Upon final payment you will be issued a 6-digit key code which will arrive in your check-in packet

17. Violation of Policies and Rules. Violation of the policies by a renter will result in eviction and the forfeiture of full payments of rent and deposit. We reserve the right to refuse future reservations to any guest that has violated our rental policies in the past.

18. Use of Gym- If you wish to use the gym on the premises you will need to sign a waiver at
the front desk at Destin West Resort Management Office. The office is located on the bayside in building 1320.Office hours are posted on the door.