Terms and Conditions
Please print these Terms and Conditions for your records
This rental agreement is between you (the “Guest” or “Tenant”) and Don Schierenbeck (“Owner”), the rental management company that operates this unit. Contact Information:
The 'Destination' rental home is located at: 41 Topaz Cove, Destin, Florida 32550
'Destination' resides in Emerald Shores, a gated beach access/ownership community. This is a partial gulf view home and does require a short walk to the beach. This is a non-smoking home. No pets.
No Security Deposit or Damage Deposit is charged during the on-line booking process, but your credit card will be held on-file. (See Credit Card Authorization).
A payment of 50% of the total rental rate is s due upon booking. The remaining balance is due ninety (90) days prior to your arrival date. Remaining balances not received ninety (90) days prior to the arrival date will be considered a cancellation (See Cancellation Policy). If you are booking this within ninety (90) days of arrival, the total amount is due at time of booking.
Credit Card Authorization
Guest understands and consents to the use of the credit card provided without original signature on the charge slip, that a photocopy or fax of this agreement will serve as an original, and that this Credit Card Authorization cannot be revoked and will not terminate until 90 days after the Check-out date. Charges may include: unauthorized long distance telephone charges, damages beyond normal wear and tear; missing items, unreturned keys, unreturned parking passes, or neighborhood fines.
Any damage noticed upon arrival should be reported to us immediately. If damage is not reported, your credit card may be charged for the cost of the repair or replacement. In lieu of a security deposit, we will keep your credit card on file. You are responsible for any and all damages that occur to the property or its contents by you or any other member of your group, individually or collectively, while you are the registered occupant of the property. We will capture an amount from your credit card to cover the estimated cost of the repairs or to replace missing items. The amount captured will be an estimate and may be more than the actual cost of repairs or clean-up. We will provide a statement of the damages and the cost of the repairs after they have been completed. If there is a refund due it will be returned to the credit card after all repairs have been made. If the cleaning company detects any evidence of smoking in the home, you will be charged $500.00. PLEASE BE SURE TO READ THE CHECK- OUT PROCEDURES AT THE BOTTOM OF THIS PAGE. The following provisions should be met:
We will NOT rent to vacationing students or singles under 25 years of age unless accompanied by an adult guardian or parent. No chaperoned groups. VIOLATION OF THIS PROVISION SUBJECTS TENANT TO SIGNIFICANT PENALTIES WHICH ARE NECESSARY TO PROTECT OWNER BECAUSE OF THE FACT THAT THIS LEASE IS A SHORT TERM SUMMER VACATION RENTAL.
Cancellations that are made more than ninety (90) days prior to the Check-in date will forfeit a cancellation charge of $250.00. Cancellations received within ninety (90) days of the Check-in date will forfeit the full payment. Cancellations, late arrivals, early departure, or no shows, do not warrant refunds (see Trip Insurance). Guests with an unpaid balance after the full-payment date will automatically forfeit all funds and the lease will no longer be valid or guaranteed for the leased period. Owner will then have the right to open up the online booking calendar and attempt to re-rent the unit.
Check-In time is 4:00 pm CST. Occasionally the cleaning staff may need additional time in order to ready the home for your stay. We ask for your patience and suggest you have alternate plans available in the event additional time is needed. Please do not interrupt or delay the cleaning staff if they are at the home. Restrooms are accessible at the pool, at the beach pavilion and at the front office located on the bottom floor of Leeward Keys. Let us know immediately if the unit has not been properly cleaned.
Check-out time is at 10:00 am CST. A $100 per hour fine will be assessed for guests remaining after 10:00 am CST on the day of Check-out.
The maximum number of persons permitted is limited to fourteen (14). No exceptions shall be permitted without prior owner approval and additional fees may apply. (see Falsified Reservations below)
PENALTY FOR VIOLATING MAXIMUM OCCUPANCY PROVISION: VIOLATION OF THE MAXIMUM OCCUPANCY PROVISION CAN RESULT IN SERIOUS HEALTH PROBLEMS DIRECTLY RELATED TO OVERUSE OF THE SEWER. THEREFORE, IN THE EVENT TENANT ALLOWS THE PREMISES TO BE OCCUPIED BY MORE THAN LIMIT, TENANT SHALL BE RESPONSIBLE TO PAY OWNER THE SUM OF ONE HUNDRED ($100.00) DOLLARS PER PERSON IN EXCESS OF THE LIMIT PER DAY FOR EACH DAY THE TENANT ALLOWS THE PREMISES TO BE OCCUPIED BY MORE THAN LIMIT OF PERSONS.
No daily maid service is provided. A one-time set-up of linens, bath towels, garbage liners, dish soap, laundry detergent, paper towels, bath soap and toilet paper is included. Vacuum cleaner, brooms, and dust pans are in the home should you need them during your stay. We do not permit towels or linens to be removed from the home at any time during your stay. Missing towels and/or linens will be charged to your credit card. We suggest bringing your own beach towels.
System or Amenity Failure: In case of failure of a system or amenity during your stay, including but not limited to, water, sewer, heating, air-conditioning, electrical, mechanical, ventilating, structural systems, major appliances, or entertainment equipment, Owner shall repair them in a workmanlike manner. You agree to permit access to the unit to make repairs. Owner shall not be liable to TENANT in damages, and NO REBATE OR REFUND will be given for such temporary failure, provided Owner is making reasonable efforts to repair the system or amenity in a reasonable manner after having received notice from TENANT that repairs are needed. Absolutely no REBATE OR REFUND will be provided for a failure or the restricted access to an amenity outside of the unit (i.e. Pool, tennis courts, tram, beach service, etc.).
Amenities Offered: Everything will be done to make sure what is offered in any advertising will be in the property as described. There may be times when the exact amenities are not in the property. Every attempt is made to keep the inventory as advertised. A difference in amenities does not entitle TENANT to any refund of rents paid. Amenities may be added or removed from time to time and at the owners/managers discretion. Example: We may have advertised 4 DVD players; one may be out for service. This does not warrant any refund.
Acts Of God: Owner shall not be liable for events beyond our control which interfere with TENANTS scheduled occupancy, including, but not limited to, Acts of God, acts of governmental agencies, fire, strikes, war, tornado, ice storm, environmental issues, severe weather, inclement weather, bridge closures, loss of electricity, or loss of water. NO REBATE OR REFUND shall be given in these circumstances. We recommend you purchase Travel Insurance for your reservation.
Trip Insurance [TRIP INSURANCE is available at this website and we recommend you purchase it.]
Purchasing travel insurance is a cost effective way to insure the investment in your vacation. We do not purchase travel insurance for our guests, this is your option and responsibility. We highly recommend purchasing a trip insurance policy from a travel insurance carrier should an unforeseen incident occur that requires your trip to be delayed, disrupted or canceled. Many events can disrupt your travel plans, including events that can make the accommodations uninhabitable (fire, flood, wind, etc). These events include, but are not limited to, natural disasters (earthquake, hurricane, tropical storms, etc), travel problems (flight cancellations, etc), and medical/personal issues (illness, death in the family, jury duty, etc). As a result, we have a no refund policy within 60 days of your Check-In date.
Severe Weather: Hurricane Policy and Tropical Storm Policy
We do not offer any refunds for Hurricanes or Tropical Storms. We highly recommend getting Trip Insurance. It is up to the Guest to purchase this coverage for their trip. Coverage is available for health and weather related problems. Please call them direct or order online to purchase this in your name.
TRAVEL INSURANCE AND HURRICANES: WHAT’S COVERED?
Travel insurance through Travel Guard may cover a traveler’s vacation investment if severe weather conditions directly affect their travel arrangements or accommodations. For example, if a traveler is forced to cancel a trip due to a hurricane, travel insurance with trip cancellation can provide a reimbursement for nonrefundable expenses, up to the limit of coverage purchased.
If severe weather forces the evacuation of the traveler’s unit, the travel insurance may provide reimbursement for nonrefundable expenses, and additional travel expenses. For losses to be covered, travel insurance must be purchased before a hurricane is forecasted or predicted. Once a storm is named, losses resulting from a hurricane that has been forecasted or predicted on or before the effective date of coverage are excluded. All claims will be evaluated on their own merits at the time of adjudication.
All parking must be in the space provided. Maximum parking for this home is 4 cars. Neighborhood parking rules are strictly enforced. Commercial vehicles, boats, trailers, RV’s, jet ski’s, wave runners, skateboards, motorcycles or similar vehicles or equipment are not permitted in the development.
No pets are permitted.
Published rates are subject to change without notice.
All rates are subject to an 12% Florida tax.
· Included: Cleaning on departure, one-time setup for garbage bags, paper towels, toilet paper, dish soap, laundry soap and hand soap.
· Not Included:No daily maid service. No beach towels.
Other Terms and Conditions
1) Property requires a Seven-Night Minimum Stay, unless Owner has agreed to a shorter term.
2) Falsified Reservations - Any reservation obtained under false pretense will be subject to forfeiture of rental money and the party will not be permitted to check-in or the party will be evicted with loss of all funds. Guests will observe all terms and conditions of this lease as to maintaining the premises in good order and appearance and will conduct themselves in a manner inoffensive to neighbors.
3) Guests agree to abide by all neighborhood and homeowners association rules and regulations. SEE NEIGHBORHOOD RULES.
4) Owner reserves the exclusive right to prohibit and/or cancel reservations providing all payments received are returned to guest within 7 days of notification.
5) Owner, Emerald Shores HOA, and the on-site Property Management Company will NOT be liable for lost or stolen items of any kind and Guests will take measures to safeguard all valuables and personal items.
6) All persons using the pool area to do so at their own risk and sole responsibility. CHILDREN MUST BE SUPERVISED BY AN ADULT AT ALL TIMES WHILE IN THE POOL AREA. Owner assumes no responsibility for any accident or injury in connection with such use. Persons using the pool agree with Owner, for and in consideration of the use of the pool, to make no claim against the owners, for or on account of any loss of life, personal injury, or damage to or loss of personal property.
7) Any use of this property other than standard lodging use must be authorized by Owner (i.e. parties, receptions).
8) Written Exceptions - Any exceptions to the policies contained within this agreement must be approved in writing in advance.
9) Tenant agrees to indemnify and save Owner harmless from all liability, loss or damage arising from any nuisance or harm made or suffered on the leased premises by the Tenant, or guests of Tenant or from any carelessness, neglect, or improper conduct of any persons entering, occupying or visiting the leased premises.
10) Applicable Law - This Agreement shall be governed by the laws of the State of Florida
EMERALD SHORES NEIGHBORHOOD RULES
ResortQuest manages and maintains the Emerald Shores neighborhood, a residential family-oriented community. Short-term rental stays are a privilege extended by the Emerald Shores community and we ask that you give your temporary neighbors due consideration as you enjoy your stay with us.
As a guest of Emerald Shores, I (and my party) understand and agree to comply with Emerald Shores Neighborhood Rules.
Ø Walking on Dunes is strictly prohibited at all times. A community walkover is provided at the beach pavilion (requires code). All beach rules are to be followed and all beach surf flags are to be observed and strictly obeyed.
Ø Parking is only allowed in the driveway. Parking is restricted to the number of cars that can park in those areas. Parking in the cul-de-sac, on the roadway or on any grassy area is strictly prohibited. Doing so may result in damage (sprinkler systems, vegetation) for which neighborhood fines may be imposed. Vehicles that are illegally parked are in direct violation of the fire code and violators will be towed at the owner’s expense.
Ø Commercial vehicles, boats, trailers, R.V.’s, jet skis, wave runners, skateboards, motorcycles and all similar vehicles are prohibited.
Ø Pool rules must be followed. Babies are not permitted in the pool at any time without swim diapers. Children are not permitted in the pool at any time unless accompanied by an adult. Positively no glass containers or bottles are allowed at the pool. No pets are allowed at the pool. There is no Lifeguard on duty.
Ø Do not leave anything hanging on the balconies or in the yard (towels, beach toys, rafts, etc.) Use the driveway or porch for beach toys.
Ø Loud music systems and other disruptive noises are not permitted.
Ø Maximum Occupancy for the home is not to be exceeded. Quiet time begins at 10:00pm.
Ø All trash should be placed in plastic trash bags, securely tied and placed in the outdoor trash receptacles provided. Trash pick-up is on Tuesday, Thursday, and Saturday. Do not transport the trash containers to the street or the driveway, they will pick-up and return the trash containers to the home.
We know you are on Vacation and we do appreciate your business. We do have to ask that you abide by our Check-Out Procedures so we can prepare the unit for the next arriving guest as they arrive only hours after you leave. If you leave the unit in great shape, the next family can have access to the unit on time. We appreciate your cooperation in following these procedures.
Most of our guests follow all of these rules, but for the few that do not comply, this is notice that a $100.00 fee per incident or per hour, which ever applies, will be charged to your credit card.
1. Check-out time is by 10:00 am CST. Our cleaners arrive at 10:00 am to start cleaning the unit.
2. Place all trash in plastic trash bags in outside receptacle by 9:00am on Saturday. All unopened food items will be donated to families in need (please feel free to leave cold items in the refrigerator/freezer).
3. Wash all soiled towels (wash separately by color).
4. Gather all soiled linens and place in the laundry room (sheets and pillow cases only). Please start a load upon departure.
5. Do NOT remove comforters, bedspreads, or blankets from the rooms, or remove pillow shams from the pillows.
6. Clean all soiled dishes and empty dishwasher.
7. Wipe down kitchen counters and sweep floors.
8. Outdoor furniture is in original position. Outdoor grill is cleaned if used.
9. Close all blinds, windows and doors. Set A/C to 78 Fo on departure.
10. Check the house thoroughly for any personal belongings.
11. Return guest Parking Permits.
12. Lock all doors behind you.
Please leave the home neat and orderly to avoid additional charges. If the cleaning crew finds that the home has been left excessively dirty you will be billed for the additional cleaning time at a rate of $100 per hour.
Please leave the house in as good as shape as possible. The cleaner we find it, the faster we can turn it over to the next guest. We really appreciate your help!
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