Owner Testimonials

Rental #963 Smoky Mountain Tower - New Lower Rates! Smoky Mountain Tower, Chalet Village North Gatlinburg, TN 37738 US Click Here To Visit View All Rentals By This Owner     Hi, all, As an old marketing guy, I'm always interested in seeing how others handle customer service. Unfortunately, there are a lot of awful experiences out there and very few good ones. I tend to complain about the bad ones and never say anything about the good ones. But I just had a good - no, a GREAT customer service experience. Yesterday, I wrote to John Godar (who's on this board) about a couple of things I'd like to see on IVacationOnLine (IVOL). They weren't the most important things, but I thought it might help me - and maybe some others. First, as you know, anybody using Authorize.net and accepting Discover Cards has been notified that we also now have to take Diners Club and JCB cards (that's a Japanese bank). But there was no place on IVOL to show those cards. Secondly, with the addition of new advertising sites, I thought we needed a few more spaces in which to add "I found you on..." check boxes in the Property Listing section. I also suggested adding "Family and Friends," "Owner's Web site," and "Brochure" - since those are ways that people might find out about us. So I sent all this to John. Within a few hours, he responded back that he thought most of this was possible. I figured they'd get to it in a couple of weeks. Lo and behold, today I got an e-mail back from John and Joe (his brother) that it has all been done! How's THAT for service! So I'm sending this message for two reasons. First, if you're using IVOL, you might want to know about these changes. Secondly, if you're not using IVOL, you might want to take another look at it. I can count on the fingers of one hand the times I've gotten customer service that fast and that complete. Hey, VRBO and HomeAway - are you listening? Thanks, John and Joe, for your great responsiveness. (No, they didn't pay me to say all this!) Blessings, Dave

Rental #1073 Precious Palms 4810 Bonaire Cay Destin, FL 32541 US Click Here To Visit View All Rentals By This Owner Hi Joe, I just had to let you know that we got our first booking on 1073 today!!! It was so easy and the lady who booked was thrilled at the ease of the reservation. We can't thank you enough for first of all creating such a wonderful site, and secondly all of the help you and your staff have been, (huge thanks to Chris an Len too!) and so patient. We could not have done it without you. You've all been such a pleasure to work with. Thanks to you all!!!! We can't wait for more bookings soon! Cheryl St. Pe'

Rental #764 Sugar Sands 1488 West Beach Blvd Gulf Shores, AL 36542 US Click Here To Visit View All Rentals By This Owner I wanted to write and say THANK YOU so much to ivacationonline and the owner Joe Godar! This is our first vacation rental property and I quite honestly don't know where we would be without the help of Joe Godar and the incredible online system ivacationonline has to offer! I went to Joe's seminar in the midst of purchasing our beach house and then talked with him several times within the next week. He help me set up our ivacationonline site, guided me through all the many features it has to offers, and I had 11 weeks booked in the next two weeks! The online booking and lease setup really takes out alot of pressure and stress out of waiting for payments, trying to remember when payments are due, misplacing renters numbers and emails, etc. The sytem makes me feel like a professional vacation renter even though I have only been doing this for 3 months! And within this 3 month period I have booked 22 weeks! All I can say is....WOW this is Awesome!!! Thanks again for everything! Sincerely, Rose and Baart Duffield

Joe, I just wanted to say thank you for such a great system. As you know I started with just one property in February and it was all I could do to keep up with the paperwork and keeping track of reservations. Don't forget the sleepless night waiting for the phone to ring because I had double booked someone. Well, all that is gone now. I have six properties all with ads that lead to my Ivacation web page and we are going gang busters. I have made 14 reservations in the last 3 days and maybe spent 20 minutes clicking confirmation emails and access emails. Yesterday I had over $1400 in deposits for 10 minutes work. If it wasn't for your automated system I wouldn't be able to keep up. Anyone who isn't using this system needs to call me because it has allowed me to take a non-profitable situation and CASH IN BIG!!!!!!! OH, I almost forgot. The new master calendar is great. It really helps you get the big picture for all my properties at one time. Joe, thanks again for working on behalf of we owner/managers. Sincerely, Jon Green

Rental #457 A Slice of Heaven 524 Beach Road, Unit D Siesta Key, FL 34242 US Click Here To Visit View All Rentals By This Owner Click the button below to listen to the owners voice testimonial!     My fingers would get tired if I typed all of the things I like about iVacationOnline. Here are a few: 1) it enabled me to fire my property manager that was taking a bite out of every booking and not delivering much in return. 2) my bookings are up over 30% this year since I started with iVacationOnline service. 3) it is completely paperless -- if people need to read the rental agreement, here it is simply done online. If you are confused about the credit card arrangement: You set it up so that the money goes directly to your bank account. You get the deposit instantly. I often stay on the phone with a prospect and talk them through the simple process of making the booking -- this way I know I have the sale. This is my first year with iVacationOnline and it has put several thousand dollars in my pocket that I would not have had otherwise. I do not know what else to tell you other than to call me, or give it a try. ...oh, one more thing -- with iVacationOnline you do not really need an independent website -- mine was already established and iVacationOnline provided all of the tools to integrate the two. ...another thought, you get lots of on line support getting set up. Feel free to call me. Bob Kramer UPDATE... Joe, there is nothing that I like better than to bring people's condo shopping to a halt with the real time instant booking system. Twice this week I walked people through the simple process, the sale was mine, the money was in my bank. I am sure these people had looked at several other properties. Like Dr. John Gaier said, "You cannot motivate people, you can only create an environment in which it is EASY for them to do what you want." Bob UPDATE... Nothing beats waking up to a bank deposit and another booked week. Ivacationonline is on duty twenty-four hours a day for me. Bob

Rental #497 Blue Tides 1380 W Lagoon Ave, Unit A Gulf Shores, AL 36542 US Click Here To Visit View All Rentals By This Owner Click the button below to listen to the owners voice testimonial!     Don W. with hisIVOL shirt!

Rental #485 La Villa Di Capo 15 Ruby Cove Destin, FL 32550 US Click Here To Visit View All Rentals By This Owner Click the button below to listen to the owners voice testimonial!

Rental #413 Gulf Shores Pet Friendly Vacation House 137 Blue Lagoon Gulf Shores, AL 36542 US Click Here To Visit View All Rentals By This Owner Click the button below to listen to the owners voice testimonial!

Rental #448 Florida Vacation House Near Mickey Mouse 217 Battlegrove Drive Davenport, FL 33837 US Click Here To Visit View All Rentals By This Owner Click the button below to listen to the owners voice testimonial! Dear Joe, You and ivacationonline.com have been a financial lifesaver for my wife, Linda, and me! We have owned our vacation home, located near Disney World in Florida, for three years. For the first two and one half years we depended upon local management companies to rent and care for our house. Although the management companies did a good job of cleaning and maintaining our house, they did a poor job in advertising and renting out our house, as it was rented less than a dozen times during that two and one-half year period. In less than six months, using ivacationonline.com and with your help, we have rented our house more than a dozen times! The difference has been like day and night. We were on the verge of being forced to sell our vacation house due to the lack of income to pay our mortgage and other expenses related to our vacation home. Our dream of continued ownership of our vacation home was in jeopardy. However, thanks to ivacationonline.com and with the help and advice you have provided, we will not only be able to keep our vacation house but we are talking about the possibility of buying another vacation house! This simply would not have been possible without your ivacationonline.com system. The ivacationonline.com system does it all. From the beginning, when the house is advertised, to the end, when the tenant is sent a professional looking e-mail thanking them for renting the house, and in between, when the house is booked online with a merchant account that you helped me establish, the ivacationonline.com system is incredible! I am very grateful for ivacationonline.com. I am also very grateful for the time you have taken and your patience in answering all of my questions in helping me to set up and to operate the ivacationonline.com system. I simply cannot say thank you enough…………THANK YOU, THANK YOU, THANK YOU!!!!!!!!! Sincerely, Mike Kreinhop, Owner Unit 448 217 Battlegrove Drive Davenport, Florida 33837 UPDATE... Joe, Yes, things are looking real good so far for next year, thanks to your "system" and your help! The program you have for the house web site and related documents that are e-mailed to tenants are very professionally done and give credibility to our house and renting it out. We would not be having the success we have had without your program! This past year has been our best, but we could use a better year in 2008 as expenses, such as property taxes and insurance, have gone up. If you ever need someone to talk to a prospective user, who may be uncertain of your program and the benefits, please don't hesitate to ask as I will be very happy to encourage them to subscribe. Thanks again, Mike Property #448 UPDATE... Joe, I just provided my information for the rentors.org feature.....thanks for the new feature, this will be very helpful as I often forget to update the rentors calendar! Also thank you for continuing to improve and update your program, what you are doing is great and it has been a tremendous help in advertising our house! I greatly appreciate what you have done and continue to do! As owners it gives us the appearance of professionalism and provides convenience, especially on line booking, to renters. Keep up the good work! Mike Property #448

Rental #507 Anna Maria 440 63rd St Holmes Beach, FL 34217 US Click Here To Visit View All Rentals By This Owner     That is great, thanks again for all your help. I can’t imagine going back to how I booked before your company. You can charge me more if you want! Mark McCarthy

Joe,   I reviewed many products before selecting yours. Your product was hands down the simplest to setup and is the simplest to use at a price thousands less then other products I was considering. Your product delivered everything you promised it would and more. The support you have provided is second to none and your willingness to make changes to enhance the effectiveness of your product has impressed me to no end. I can only hope it will be a while before my competition finds your products as ivacationonline gives me a definite advantage over them. My condos are filling up and the amount of effort has been minimal. The best thing is since it is web based I can use it anywhere I might be and I travel a lot. Do you have lifetime membership pricing?? Sincerely, Kurt Geisler www.rentrocky.com

Rental #218 Grand Caribbean 301 3191 Scenic Hwy 98 Destin, FL 32541 US Click Here To Visit View All Rentals By This Owner     I have been renting my condo via the Internet for 6 years now and I am so glad that we have discovered ivacationonline.com! Using this site has simplified my life so much! I no longer worry about losing a potential customer because of waiting for a deposit check and lease to arrive. I can now book online and monitor all the information needed for rentals on one site. The spreadsheet makes tax time a breeze as well. Thank you Joe Godar for providing this valuable service! Sincerely, Kathy Shampine Grand Caribbean West LLC

Rental #205 SeaCove BEACH RETREAT Destin, FL  US Click Here To Visit View All Rentals By This Owner   Dear Joe, I wanted to write you to THANK YOU for your assistance in the purchase of my "First" Vacation Rental! Living in California and running a Vacation Rental in Florida was a very intimidating idea. Once you showed me your system I was ready to give it a try. I wanted to report to you that our first year has been great and I can't believe we have grossed over $50,000 in rent and the year is just half over!   I could not afford to pay a management company 30% to 40% and still be able to afford my new vacation home. All the fears I had, have been addressed and handled. The online booking of ivacationonline.com gives me the power of the Internet at my finger tips. It is so cool to open my email and have found a booking and $3,000 has been deposited into my account. It is a seamless system that handles every aspect of this business. My guests also love the ease and quickness it provides them. I know for a fact I have gotten bookings just because it is easy to use and I take credit cards online and other owners do not.   I have recommended your service to many of my friends. It is crazy to go into the Vacation Rental business without your help! THANK YOU and please don't hesitate to use me as a reference in the future! You have made my Dream of owning a Beach House a reality! Happy renting! Scott Corey

Rental #422 Destin Riviera Luxury Vacation Rental 215 Rue St Tropez Destin, FL 32550 US Click Here To Visit View All Rentals By This Owner     ivacationonline.com is nothing less than revolutionary! I have several businesses that I own and have little time to manage property that I rent. But I did not want to pay a rental management company 35% of my rental income. IVOL makes it so simple that the time involved is negligible. Once I did the initial set-up, I don't even send 1 hour a week managing the properties. Everything, including scheduling the cleaning company is handled online and automatically. I get an email that lets me know I have a new renter and all I have to do to is go online and approve them. It's that simple! ivacationonline.com has literally put thousands of dollars into my pocket.   I have no idea how other owners are keeping up with running their units without a system like this. Thanks for bringing this to the market! Al S. Destin Oasis, Destin Riviera

Rental #323 A Hidden Paradise 421 Forrest Springs Drive Gatlinburg, TN 37738 US Click Here To Visit View All Rentals By This Owner     If you are interested in using ivacationonline, please e-mail me if you have any questions or concerns and I will be glad to tell you what I know. Without it, I don't think I would be willing to take on our second cabin yet. The whole process of renting by owner has been much easier than I ever expected due to the program. I just can't stress how much I believe in the program. Since I work full time, manage several long term rentals, and have 2 teenagers who are very busy, I just didn't think I could handle all the mailing of leases and returns of deposit monies the old way. I LOVE the whole system and would love to see others try it. I still spend 1-2 hours per day when I have several inquiries, but most of that is spent returning e-mails about our cabin. If I can help you in any way, let me know. There are many people on this board with lots more experience than me, but I do want you to consider ivacationonline. I'm just a very satisfied customer. Lisa Faust

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